Q: Do I need a ticket if I'm working at height?

Yes! If you are working over 2m high, you are required to prove that you can operate safely at heights. This means if you are working on a ladder, a roof, scaffold, cherry picker, scissor lift, boom lift, vertical lift, or other elevating work platform, the best way to be covered is to do a Work Safely at Heights one-day course. If you are working on a cherry picker, scissor lift, boom lift under 11m, vertical lift, or other elevating work platform, you need an additional Operate Elevating Work Platform licence. If you're operating large boom lifts over 11m, you'll need an additional Boom over 11m ticket. See our full Comparison Table of licences, courses and prices to help you identify the ticket you need.

Question 1

Why do I need a licence or ticket?

Accepted Answer

The Workplace Health and Safety (WHS) Regulations in Queensland (under section 19 of the Work Health and Safety Act 2011) state that employers or businesses have a legal obligation to provide their staff, visitors and contractors with a safe workplace - referred to as their duty of care. 
​
The law requires that operators of plant equipment must undergo activity-based instruction and training, and that verbal instruction alone is not sufficient because it lacks written proof of competency evidence.
​
The training courses that we offer will provide you with knowledge and skills required to safely and efficiently operate plant and equipment, as well as providing the evidence of competency you need. We provide realistic working warehouse environments, simulating 'real world' outcomes, instilling confidence and promoting correct working practices. See our training courses.

Question 2

Why do I need a licence or ticket?

Accepted Answer

The Workplace Health and Safety (WHS) Regulations in Queensland (under section 19 of the Work Health and Safety Act 2011) state that employers or businesses have a legal obligation to provide their staff, visitors and contractors with a safe workplace - referred to as their duty of care. 
​
This legislation states:
...a person conducting a business or undertaking must ensure, so far as is reasonably practicable the provision of any information, training, instruction or supervision that is necessary to protect all persons from risks to their health and safety arising from work carried out as part of the conduct of the business or undertaking... (Work Health and Safety Act 2011: Division 2:19.3 (f))
​
Part of your legislative responsibilities are to ensure you have undergone suitable training for the plant you intend to operate. The law requires operators of plant equipment to undergo activity-based instruction and training, and that verbal instruction alone is not sufficient because it lacks written proof of competency evidence.
 
The training courses that we offer will provide you with knowledge and skills required to safely and efficiently operate plant and equipment, as well as providing the evidence of competency you need. We provide realistic working warehouse environments, simulating 'real world' outcomes, instilling confidence and promoting correct working practices. See our training courses.

Question 3

Why do I need a licence or ticket?

Accepted Answer

The Workplace Health and Safety (WHS) Regulations in Queensland (under section 19 of the Work Health and Safety Act 2011) state that employers or businesses have a legal obligation to provide their staff, visitors and contractors with a safe workplace - referred to as their duty of care. 
​
The law requires that operators of plant equipment must undergo activity-based instruction and training, and that verbal instruction alone is not sufficient because it lacks written proof of competency evidence.
​
The training courses that we offer will provide you with knowledge and skills required to safely and efficiently operate plant and equipment, as well as providing the evidence of competency you need. We provide realistic working warehouse environments, simulating 'real world' outcomes, instilling confidence and promoting correct working practices. See our training courses.

Question 4

Is my ticket up to date?

Accepted Answer

Different tickets and licences have different expiry dates, and some have changed recently. Check yours against the tickets below to see if they are current.

Question 5

Which licence or ticket do I need?

Accepted Answer

It can be difficult to know which is the right ticket for the type of work you are doing. See the full comparison table.
 
If you are working over 2m high
WHAT YOU NEED
- Work Safely at Heights Ticket
 
If you are working on Scissor Lifts and Small Boom Lifts
WHAT YOU NEED
- Work Safely at Heights Ticket
- Operate Elevating Work Platform 
- EWPA Yellow Card (Optional)
 
If you are working on Scissor Lifts, Small Boom Lifts, and Large Boom Lifts
WHAT YOU NEED
- Work Safely at Heights Ticket
- Operate Elevating Work Platform 
- Operate EWP Boom over 11m
- EWPA Yellow Card (Optional)
See the full comparison of tickets, courses and prices for your upcoming job or project.

Question 6

Which licence or ticket do I need?

Accepted Answer

It can be difficult to know which is the right ticket for the type of work you are doing.
 
If you are not sure which ticket you need for your upcoming work or project, look at the table below to identify which ones you need.
evidence of competency you need
 
Working over 2m high Scissor Lifts and Small Boom Lifts 
WHAT YOU NEED
Ticket:
Work Safely at Heights

Question 7

Which licence or ticket do I need?

Accepted Answer

It can be difficult to know which is the right ticket for the type of work you are doing.
 
If you are not sure which ticket you need for your upcoming work or project, look at the table below to identify which ones you need.
evidence of competency you need
 
Working over 2m high Scissor Lifts and Small Boom Lifts 
WHAT YOU NEED
Ticket:
Work Safely at Heights

Question 8

Is my Work at Heights ticket up to date?

Accepted Answer

Many work sites ask for currency of your working at heights qualification to be within 2 years old.
 
HiReach Training can provide VOC's for Working at Heights if your certification is under 2 years old and you can show evidence that you regularly undertake working at heights.
 
Otherwise you can re-do the Working at Heights Nationally Recognised Training course to refresh your skills and practical experience to competently and safely work from heights to industry standards.

Question 9

Is my Yellow Card up to date?

Accepted Answer

Don't get caught out! There is a new EWPA Yellow Card.
 
Employers are looking for the new Yellow Card with your photo. Despite the old card not having an expiry date, EWPA Yellow Cards need to be renewed online every 5 years.
 
     NEW YELLOW CARD      /

OLD YELLOW CARD
 
Need a new one? Book EWP Yellow Card course.
​
Why do I need a Yellow Card?
How much does an EWPA Yellow Card cost?

Question 10

Do I need a ticket if I'm working at height?

Accepted Answer

Yes!​
 
If you are working over 2m high, you are required to prove that you can operate safely at heights.  This means if you are working on a ladder, a roof, scaffold, cherry picker, scissor lift, boom lift, vertical lift, or other elevating work platform, the best way to be covered is to do a Work Safely at Heights one-day course.
 
If you are working on a cherry picker, scissor lift, boom lift under 11m, vertical lift, or other elevating work platform, you need an additional Operate Elevating Work Platform licence.
 
If you're operating large boom lifts over 11m, you'll need an additional Boom over 11m ticket.
 
See our full Comparison Table of licences, courses and prices to help you identify the ticket you need.

Question 11

Do I need a Yellow Card?

Accepted Answer

Although a Yellow Card is not mandatory, it is the standard that was was created as the result of the EWPA (Elevating Work Platform Association of Australia Incorporated) working with industry, helping them to comply with the WHS/OHS/OSH Acts and regulation.
 
The Yellow Card is suitable for Scissor Lifts and Boom Lifts with a boom length of under 11m, and covers various types of EWPs including:
Vertical Lift (VL)
Scissor Lift (SL)
Self Propelled Boom Lift (BL)
Trailer Lift (TL)
Some people choose to complete the nationally recognised RIIHAN301E - Operate Elevating Work Platform certification instead of the EWPA Yellow Card.
 
The HiReach EWP + Yellow Card course covers both RIIHAN301E - Operate Elevating Work Platform and an optional EWPA Yellow Card in one convenient course.
 
Find out more about the HiReach EWP + Yellow Card course.

Question 12

What if my Yellow Card has expired, how do I renew it?"

Accepted Answer

If your EWPA Yellow Card has already expired you can not operate an EWP.
​
You can renew your card within 6 months of the expiry date on the licence, by completing an online renewal which costs $50. The Yellow Card renewal requires you to complete a declaration followed by a series of questions that will verify your knowledge and operation of EWPs. You should receive a reminder from the Elevating Work Platform Association of Australia (EWPA)  before your card expired, with a link to the renewal. If your contact details have changed, update them with the EWPA.
 
If you do not renew within 6 months of expiry you will have to do the EWPA Yellow Card course again.
​
If you need to re-do the Yellow Card course, HiReach Training provides EWPA Yellow Card Courses for as little as $25 if you are eligible for funding subsidies. Find out more.

Question 13

Is my EWP Boom over 11m ticket up to date?

Accepted Answer

High Risk Work Licences such as Licence to Operate a Boom Type EWP (boom length 11m or more), are issued by the Queensland Government after successful completion of the training course.
 
A High Risk Work Licence is valid for 5 years.
 
If you are not sure if you have a current licence, check it against the examples below, and if the card does not have an expiry date or photograph then it is no longer valid.

Question 14

How much does an EWPA Yellow Card Cost?

Accepted Answer

HiReach Training offers a course which covers EWPA Yellow Card and RIIHAN301E - Operate Elevating Work Platforms in one convenient program.
 
If you are eligible for funding subsidies, the EWPA Yellow Card cost is as little as$0 for Apprentices and $115 for Construction Workers.
 
See more about the EWPA Yellow Card Costs.

Question 15

My Boom over 11m licence has expired, how do I renew it?"

Accepted Answer

What if my Boom over 11m licence has expired?
If your High Risk Work licence has already expired, you aren't licensed to operate a Boom over 11m. If you apply for a renewal after the expiry date, you won't be licensed until your application is approved.
​
How do I renew my Boom over 11m ticket?
High Risk Work (HRW) licences like the EWP Boom over 11m licence, are issued by the Queensland Government (after you have completed your training with an RTO). If your licence is about to expire, you should receive a renewal notice 4-6 weeks before the expiry date.
​
If you renew your High Risk Work licence before the expiry date, your licence will remain current during the application process.
​
Visit Queensland Government's High Risk Work Licence Online Services to renew your High Risk Work licence.

Question 16

If I have a Boom over 11m ticket, can I operate a Scissor Lift?"

Accepted Answer

No.  To operate a boom type elevating platform over 11m you need a WP high risk work licence. Scissor lifts and other types of EWP are not included in this definition by State and Territory Governments. Visit the Queensland Government Work Safe site to find out more.
 
To operate a scissor lifts and boom lift up to 11m the nationally recognised training course is RIIHAN301E - Operate elevating work platform. There is also an in
 
If you need to operate Scissor Lifts or Boom Lifts under 11m, and Booms over 11m you need:
Working at Heights
Operate EWP
EWP Boom over 11m High Risk Work Licence WP 
Take a look at our convenient courses which cover all of these tickets:
Working at Heights + EWP course (plus optional EWPA Yellow Card) - which covers Scissor Lifts and Boom Lifts under 11m (1 day course)
EWP Boom over 11m course - which covers Boom Lifts over 11m (3 day course)

Question 17

Is my Forklift Licence up to date?

Accepted Answer

High Risk Work Licences such as Forklift, are issued by the Queensland Government after successful completion of the training course. A High Risk Work Licence is valid for 5 years. 
 
If you are not sure if you have a current licence, check it against the examples below, and if the card does not have an expiry date or photograph then it is no longer valid.

Question 18

Do I need a VOC?

Accepted Answer

Even though you may have a current High Risk Licence or plant ticket, your employer may still ask for evidence of current competency to fulfill pre-employment competency checks and contractual arrangements. 
 
HiReach Training can assess competency in the operation of High Risk plant, other equipment and working at heights, and provide Verification of Competency (VOC) documents.
 
Contact us to arrange for a VOC assessment on High Risk plant, other equipment and work at heights - ph 1300 661 400 to discuss your VOC requirements.

Question 19

Is there any financial assistance available?

Accepted Answer

Yes! HiReach Training offers a number of training subsidies.
 
We offer to offer training subsidies to eligible new entrants, existing workers, apprentices and those who are currently under-employed or out of work in the building and construction industry. To get subsidised training you must meet eligibility criteria.
 
HiReach Training is a CSQ registered training supplier and BERT training approved RTO, so we can we can directly claim training subsidies if you are eligible.
Unlike other training organisations who charge you the full cost and reimburse the subsidy at a later date, we only charge the gap cost, if there is any. For many training courses there is $0 gap, so there is nothing to pay.
More about CSQ Funding and eligibility details
More about the BERT Training Fund and eligibility details

Question 20

What if I don't have time to attend a training course?

Accepted Answer

The law requires that operators of plant equipment must undergo activity-based instruction and training, and that verbal instruction alone is not sufficient because it lacks written proof of competency evidence.
​
To meet this legal obligation, and ensure that you are staying safe, it is important to make time to attend the relevant training.
​
HiReach Training makes this easier for you, by offering a range of combined courses, saving on training time and saving you money. Check our Combined Courses

Question 21

What if I've already done a ticket a couple of years ago?

Accepted Answer

You don't want to be caught out without an up to date licence, so you should check the expectations of the job site before starting work.
 
Most employers and work sites expect your tickets to be under 2 years old.
 
If you need to re-do a ticket take a look at our range of training courses, or do a VOC check out our Verification of Competency information.

Question 22

What if I don't have the time to attend a training course?

Accepted Answer

The law requires that operators of plant equipment must undergo activity-based instruction and training, and that verbal instruction alone is not sufficient because it lacks written proof of competency evidence.
​
To meet this legal obligation, and ensure that you are staying safe, it is important to make time to attend the relevant training.
​
HiReach Training makes this easier for you, by offering a range of combined courses, saving on training time and saving you money.
 
Check out our Combined Courses
​

1300 661 400

Which ticket do I need?

Why do I need a licence or ticket?

Why do I need a licence or ticket?

Why do I need a licence or ticket?

Is my ticket up to date?

Which licence or ticket do I need?

Which licence or ticket do I need?

Which licence or ticket do I need?

Is my Work at Heights ticket up to date?

Is my Yellow Card up to date?

Do I need a ticket if I'm working at height?

Do I need a Yellow Card?

What if my Yellow Card has expired, how do I renew it?"

Is my EWP Boom over 11m ticket up to date?

How much does an EWPA Yellow Card Cost?

My Boom over 11m licence has expired, how do I renew it?"

If I have a Boom over 11m ticket, can I operate a Scissor Lift?"

Is my Forklift Licence up to date?

Do I need a VOC?

Is there any financial assistance available?

What if I don't have time to attend a training course?

What if I've already done a ticket a couple of years ago?

What if I don't have the time to attend a training course?

Work at Heights Training | Scissor Lift Training | Boom Lift Training | Confined Space Training | Forklift Training | Manual Handling

HIRE

Need to

A SCISSOR OR
BOOM LIFT ?

FIND OUT MORE

Queensland's best range of EWP

BOOK ONLINE NOW

1300 661 400

BRISBANE - SUNSHINE COAST - GOLD COAST

1300 661 400

Which ticket do I need?

Why do I need a licence or ticket?

Why do I need a licence or ticket?

Why do I need a licence or ticket?

Is my ticket up to date?

Which licence or ticket do I need?

Which licence or ticket do I need?

Which licence or ticket do I need?

Is my Work at Heights ticket up to date?

Is my Yellow Card up to date?

Do I need a ticket if I'm working at height?

Do I need a Yellow Card?

What if my Yellow Card has expired, how do I renew it?"

Is my EWP Boom over 11m ticket up to date?

How much does an EWPA Yellow Card Cost?

My Boom over 11m licence has expired, how do I renew it?"

If I have a Boom over 11m ticket, can I operate a Scissor Lift?"

Is my Forklift Licence up to date?

Do I need a VOC?

Is there any financial assistance available?

What if I don't have time to attend a training course?

What if I've already done a ticket a couple of years ago?

What if I don't have the time to attend a training course?

Work at Heights Training | Scissor Lift Training | Boom Lift Training | Confined Space Training | Forklift Training | Manual Handling

HIRE

Need to

A SCISSOR OR BOOM LIFT ?

FIND OUT MORE

Queensland's best range of EWP

BOOK ONLINE NOW

1300 661 400

BRISBANE - SUNSHINE COAST - GOLD COAST

A SCISSOR OR
BOOM LIFT ?